ARF USA

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FAQ

Frequently asked questions

Membership portal

To join the Angus Reid Forum USA, you must be at least 18 years of age and currently reside in United States. You must first register with a valid email address and complete a short registration form with some basic information about you. We’ll then send you a link to confirm and verify your email address.

Upon registration, we’ll collect your contact details including name, email, and a bit of information about you. In subsequent surveys, we’ll ask for some additional demographic information on items such as income, education, household composition and a few others. Collecting this information will help us ensure we have a wide range of members that represent the true American population, and enable us to invite you to surveys that matter most to you.

To update your profile, simply login to your account. Once you are signed in, you can navigate to ‘My Profile’ to update information about you and your household. To update your name or email address, please click on the ‘My Account’ button located at the top of the screen.
To login to your Angus Reid Forum USA account, click here and sign in with your email address and password. Once in the members area, you will be able to view or edit your profile and account information (such as name or email address), as well as see which surveys you’ve been invited to.
Don’t worry! If you forgot your password, you can reset your password here. At any time you can simply click on the ‘Forgot your password?’ link located below the login area on the angusreidusa.com home page. You will be prompted to provide your email address, and once submitted, you will receive an email with further instructions on resetting your password.
You can change your password here, or click on the ‘Forgot your password?’ link located below the login area on the angusreidusa.com home page.
You will remain a member with Angus Reid Forum USA as long as you are an active participant and respond to survey invitations. If you do not respond to a survey in the last 6 consecutive months, your membership may be terminated. Please see our Terms of Service for more information.
You may unsubscribe from the Angus Reid Forum USA at any time. There are two ways you can unsubscribe from the Angus Reid Forum USA:
  • 1. Click ‘unsubscribe’ in any email communications received.
  • 2. Contact support@angusreidusa.com and request to be unsubscribed.

Surveys

You can expect to receive at least one survey per month. All surveys you complete will earn you points redeemable for e-gift cards (i.e., Amazon, Visa, and Walmart).

If you are invited to participate in a survey, we will always send you an invitation via email. You can also check to see which surveys you’ve been invited to by logging into your account on angusreidforum.com and navigating to the ‘My Surveys’ area on your member dashboard.

Factors that determine how many points are awarded for each survey include length, topic and/or complexity.

It is possible that the link is spread across two or more lines of email. Try copying and pasting the full link into your browser’s address bar.

Please contact support@angusreidusa.com and provide details on what you are having difficulties with. Our support team will respond as soon as possible to assist you.

Some surveys are looking for specific types of people with certain characteristics. Other times, we’ve reached the maximum number of participants within a certain demographic, which helps ensure we have representative answers. Even if you do not qualify to continue on in a survey, we still appreciate your effort. In some cases, a partial point credit may be awarded.

Points

All active members will obtain an Angus Reid Forum USA points account in which you will be eligible to earn points from completing surveys. Each time you complete a longer “paid” survey your account will be updated and credited. The number of points received for each survey may vary and will be announced prior to each survey.

To check your points balance, login to your account at angusreidusa.com and navigate to the ‘My Points’ area on your dashboard.

When your account reaches the point equivalent of $25 (i.e. 2500 points) you may redeem your points. Redeeming points in amounts less than $25 is not permitted.

Points never expire as long as you remain an active member and the program continues. However, if you unsubscribe or your membership is terminated, your points are forfeited.

Privacy

Your email address will not be forwarded to third parties unless you give explicit permission, so you will not receive spam. For more information, please see our privacy policy.

Any personal information we collect remains completely confidential and is strictly used for research purposes only. Personal data is used in aggregate only and not linked to single panelists. For more information, see our privacy policy.